Introduction
Ekanem & Ekanem Consultancy (“E&E Consultancy”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or communicate with us from anywhere in the world. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, country of residence, and other contact details.
Service Information: Travel details, property preferences, project requirements, and other information necessary to deliver requested services.
Payment Information: Billing details processed via secure third-party payment platforms (we do not store full card details).
Communications: Emails, WhatsApp messages, calls, and consultation notes.
Technical Information: IP address, browser type, device information, and website usage data.
How We Use Your Information
We use your information to:
Provide and manage our services.
Communicate regarding requests and bookings.
Coordinate with vetted third-party vendors on your behalf.
Improve our services and customer experience.
Comply with legal obligations and protect against fraud.
Information Sharing & Disclosure
We do not sell your personal information. We may share your information with:
Third-party vendors: Drivers, property agents, contractors, and service providers strictly to deliver requested services.
Professional advisers: Lawyers or accountants where necessary.
Authorities: If required by law.
All vendors are engaged on a “need-to-know” basis.
Data Security & Retention
We implement reasonable technical and organizational measures to protect your information, though no system is completely secure. We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Your Rights & International Transfer
Depending on your location, you may have the right to access, correct, delete, or withdraw consent for your data. Requests can be sent to: [insert official email].
International Clients: Our clients are primarily Nigerians in the diaspora. By using our services, you consent to the transfer and processing of your information in Nigeria and other jurisdictions where our vendors operate.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
